Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between Waterman Consulting Services, LLC ("WCS", "we", "our", or "Company") and the individual or enterprise entity ("User", "Client", "you") accessing or using the ForgedOps.ai platform, SWARM Team intelligence agents, AEGIS Titanium™ security infrastructure, WellCommand™, and all associated WCS Enterprise Suite™ services, modules, APIs, and integrations (collectively, the "Services").

By accessing or utilizing any part of the Services, you execute a binding digital handshake and agree unconditionally to these Terms. If you do not agree, you must immediately cease all use of the platform.

1. Intellectual Property & Absolute Ownership

All rights reserved without exception.

The ForgedOps.ai platform, SWARM Team architectures, AEGIS Titanium™ security protocols, WellCommand™, Valkyrie Voice System™, all custom AI logic, predictive models, scenario engines, UI/UX designs (including the proprietary Prestige Glassmorphic design language), source code, documentation, training data structures, and all derivative works are the exclusive intellectual property of Waterman Consulting Services, LLC.

• License Grant: You are granted a limited, non-exclusive, non-transferable, revocable right to access the Services during the term of your active agreement. This license does not convey ownership of any kind.
• Strict Prohibition: You may not copy, reproduce, reverse-engineer, decompile, disassemble, modify, create derivative works from, or attempt to extract the source code or underlying logic of any part of ForgedOps.ai or its components. This includes but is not limited to: SWARM Team prompt architectures, AEGIS security logic, Command Center module designs, and integration workflows.
• Legal Enforcement: Unauthorized use, reproduction, or distribution of WCS intellectual property constitutes a violation of the U.S. Copyright Act (17 U.S.C. § 501), the Defend Trade Secrets Act (18 U.S.C. § 1836), and the Computer Fraud and Abuse Act (18 U.S.C. § 1030). WCS maintains a zero-tolerance enforcement policy and will pursue all available legal remedies, including injunctive relief, statutory damages, and recovery of attorneys' fees.
• Trade Secrets: All non-public aspects of the WCS Enterprise Suite™, including internal architectures, AI model configurations, deployment processes, and operational methodologies, are classified as trade secrets under applicable law.

2. General Use & Restrictions

Your access to ForgedOps.ai is contingent on acceptable use at all times. You agree NOT to:

• Share, resell, sublicense, or lease your access credentials or any platform output to any third party.
• Use the Services to store, process, or transmit malicious code, unauthorized data, or content that violates any applicable law.
• Engage in unauthorized data scraping, automated harvesting, or systematic extraction of platform content or data.
• Circumvent, disable, or attempt to undermine any security measure, authentication mechanism, or access control within the AEGIS Titanium™ architecture.
• Provide competitors, third-party consultants, or unauthorized personnel with internal operational views, screenshots, recordings, or descriptions of the WCS Enterprise Suite™ interface, logic, or capabilities.
• Use any WCS output, report, or AI-generated content to build, train, or improve a competing product or service.
• Exceed the scope of your licensed tier or access modules, features, or data beyond your authorized role.

WCS reserves the right to immediately suspend or terminate access for any violation, with or without notice.

3. Service Tiers & Payment

Access to the advanced capabilities of ForgedOps.ai requires an active paid agreement:

• Integration Onboarding ($2,500): 60-day integration deployment including platform configuration, data migration, and operational handshake.
• COMMAND Tier ($5,000/month): Growth-stage operations management with full Command Center access.
• ENTERPRISE Tier ($12,500/month): Enterprise-scale operations with priority support, custom SWARM deployments, and dedicated infrastructure.

Payment Terms:

• All fees are due in advance of the service period.
• Non-Refundable: Once integration sequences are initialized, engineering resources are allocated and cannot be reclaimed. Setup and integration fees are non-refundable except in cases of documented gross negligence by WCS.
• Late payments exceeding fifteen (15) days may result in service suspension. Accounts past due beyond thirty (30) days may be terminated.

4. Client Data & Responsibilities

• Your Data: You retain ownership of all raw data you input into the platform. WCS claims no ownership over your project files, financial records, or operational data.
• Platform Outputs: Reports, analyses, visualizations, and AI-generated recommendations produced by the platform are licensed to you for use within the scope of your agreement. The underlying algorithms, templates, and generation logic remain WCS intellectual property.
• Accuracy: You are responsible for the accuracy and completeness of data you provide. WCS is not liable for outputs based on incomplete or inaccurate input.

5. Disclaimers — No Warranty

Use of AI and Predictive Operations: ForgedOps.ai provides operational management, data analytics, schedule modeling, resource forecasting, and predictive intelligence based on user input, historical patterns, and market data.

• WCS DOES NOT GUARANTEE the absolute accuracy of automated outputs, project bids, material cost projections, schedule predictions, workforce allocation recommendations, or scenario modeling results.
• The Services are provided "AS IS" and "AS AVAILABLE" without any warranties, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.
• WCS does not warrant that the platform will be error-free, that defects will be corrected within any timeframe, or that the servers are free of viruses or harmful components.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WATERMAN CONSULTING SERVICES, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, PROJECT DELAYS, MISSED BIDS, OR BUSINESS INTERRUPTION, ARISING FROM THE USE OR INABILITY TO USE THE SERVICES.

Liability Cap: WCS's total aggregate liability for any and all claims arising out of or related to these Terms or the Services shall not exceed the lesser of: (a) the total fees paid by you during the three (3) months preceding the claim, or (b) $25,000 USD.

7. Indemnification

You agree to defend, indemnify, and hold harmless WCS, our affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your breach of these Terms.
• Your misuse of the Services or any platform output.
• Your violation of any applicable law, regulation, or third-party right.
• Any claim by a third party resulting from your use of the Services or data you provided to the platform.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of the service relationship. This obligation survives termination of the agreement for a period of three (3) years. WCS proprietary information includes but is not limited to: platform architecture, AI configurations, pricing structures, roadmap plans, and internal processes.

9. Termination

• By Client: You may terminate your agreement with thirty (30) days written notice. Prepaid fees for the current billing period are non-refundable.
• By WCS: WCS may suspend or terminate your access immediately and without notice for breach of these Terms, non-payment, or conduct that WCS determines, in its sole discretion, poses a risk to platform integrity, security, or other users.
• Effect of Termination: Upon termination, your license to access the Services is immediately revoked. WCS will retain your data for thirty (30) days following termination to facilitate export, after which it will be permanently deleted per our Privacy Policy.

10. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

• Mandatory Arbitration: Any dispute arising from these Terms or the Services shall first be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Harris County, Texas.
• Injunctive Relief Exception: Notwithstanding the above, WCS retains the right to seek injunctive or equitable relief in any court of competent jurisdiction for violations of intellectual property rights, confidentiality obligations, or security breaches.
• Prevailing Party: The prevailing party in any dispute shall be entitled to recover reasonable attorneys' fees and costs.

11. Force Majeure

WCS shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, government actions, power failure, internet disruption, or third-party service outages.

12. Severability

If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms, together with the Privacy Policy and any executed service agreements, constitute the entire agreement between you and WCS regarding the Services and supersede all prior or contemporaneous communications, proposals, and agreements.

14. Amendments

WCS reserves the right to modify these Terms at any time at our sole discretion. Material changes will be communicated via platform notification or email. Continued use of the Services following notification constitutes acceptance of the revised Terms.